Call Center Representative

Qualifications:
Education: HS Diploma

Experience: Customer service experience is a plus.

Knowledge, skills, and abilities:

• Understanding of ministry landscape and desire to serve in ministry organization
• Ability to enter data into databases correctly
• Ability to communicate effectively with others
• Great interpersonal phone skills
• Self Starter
• Ability to multi-task and work in a fast paced environment
• Knowledge or ability to learn Windows applications and database systems
• Good memory, observant, self-motivated, diligent, flexible, creative, knowledge and organized

Job Description:

• Handling all inbound phone calls
• Assist customers with a variety of questions and tasks including processing orders, technical support, and registration for events
• Assist Data Entry team during busy seasons
• Other task and duties related to supporting the sales and customer support teams

Mail resume to:
Student Life
ATTN: Human Resources
P.O. Box 36040
Birmingham , AL 35236

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Fax resume to:
(205) 278-5897
ATTN: Human Resources

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